1. Acceptance of Terms
By creating an Audio Guest Books account or using the service, you agree to these Terms of Service (the “Terms”) and our Privacy Policy. If you are using the service on behalf of a company, you represent that you have authority to bind that company to these Terms.
2. The Service
Audio Guest Books (the “Service”) is a hosted platform that lets photo booth and event companies upload audio recordings, customize a branded client page, and share that page with their clients. We may add, change, or remove features over time at our discretion.
3. Accounts and Account Responsibility
You are responsible for the accuracy of the information you provide and for safeguarding your password. You are responsible for all activity that happens under your account. Notify us promptly if you suspect unauthorized access. We may suspend accounts to protect the Service or other customers.
4. Acceptable Use
You agree not to use the Service to:
- Upload, store, or distribute illegal content of any kind.
- Infringe the copyright, trademark, or privacy rights of others.
- Distribute malware, viruses, or any code that could harm our infrastructure or other users.
- Attempt to gain unauthorized access to other accounts or to systems we operate.
- Send unsolicited commercial messages or use the Service for spam.
- Resell, sublicense, or rebrand the Service in a way that is misleading about its origin.
We reserve the right to investigate suspected violations and to remove content or suspend accounts that violate these Terms.
5. Your Content
You retain ownership of audio files, branding assets, and event metadata you upload (“Your Content”). You grant us a limited license to host, process, and display Your Content as needed to operate the Service for you and your clients (for example, serving the client page, transcoding audio, generating zip bundles).
You are responsible for having the rights necessary to upload and share Your Content, including permission from people whose voices appear in recordings.
6. Subscriptions, Billing, and Cancellation
6.1 Plans and pricing
The current plans and prices are listed on our pricing page. Pricing for paid plans is stated in U.S. dollars unless otherwise noted.
6.2 Billing
Paid plans are billed monthly through Stripe and renew automatically on the same day each period. Founding member pricing, when offered, is locked to the rate in effect at the time of upgrade and remains in effect for as long as the subscription stays active.
6.3 Cancellation
You can cancel a paid subscription at any time from the Stripe billing portal accessible in your dashboard. Cancellations take effect at the end of the current billing period — you keep paid access until then, and we do not charge for the next period.
6.4 Refunds
Because cancellations stop the next charge and you keep access through the period you have already paid for, we do not generally issue mid-period refunds. If you have a billing issue, contact us and we will try to make it right.
6.5 Price changes
We may change prices for new subscriptions at any time. For existing subscriptions, we will give reasonable advance notice before any price increase takes effect at your next renewal. Founding member pricing, when in effect for your subscription, is exempt from price increases.
7. Service Availability
We aim for high availability but do not offer a service-level agreement (SLA) at this stage of the Service. The Service is provided on an “as is” and “as available” basis. We may schedule maintenance, deploy updates, or experience outages from time to time.
8. Disclaimers
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
9. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill.
10. Indemnification
You agree to indemnify and hold us harmless from any third-party claim arising out of Your Content, your violation of these Terms, or your misuse of the Service.
11. Termination
You may stop using the Service at any time and delete your account from your dashboard. We may suspend or terminate your account if you violate these Terms or if your use of the Service creates a risk to us, other users, or third parties. On termination, your data is handled as described in our Privacy Policy.
12. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where required, notify customers by email. Your continued use of the Service after changes take effect means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts located in Ontario, Canada, and you consent to the jurisdiction of those courts.
14. Contact
For questions about these Terms, write to [email protected]. For general support, see our contact page.